SMS Opt-In Policy

This SMS Opt-In Policy describes the terms under which Freedom USA Technologies LLC ("we," "us," "our") may send text messages to you. This policy is compliant with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and carrier requirements.

1. Consent to Receive SMS Messages

By providing your mobile phone number and opting in to receive SMS messages from Freedom USA Technologies LLC, you consent to receive text messages including:

• Promotional and marketing offers for our services
• Service updates and account notifications
• Appointment reminders and follow-ups
• Tech tips and helpful content
• Responses to inquiries you submit via our website or contact form

2. How to Opt In

You may opt in to receive SMS messages from us in the following ways:

• Submitting your phone number through our contact form on this website and checking the SMS opt-in box
• Texting a keyword (such as JOIN) to our designated business number
• Verbally providing consent during a phone call with our team (confirmed via follow-up text)
• Completing a paper or digital opt-in form

When you opt in, you will receive a confirmation text message to verify your consent.

3. Message Frequency

Message frequency varies. On average, you may receive 2–4 messages per month. During special promotions or service events, frequency may temporarily increase. We will notify you of any significant changes to message frequency.

4. Message and Data Rates

5. How to Opt Out (Stop Receiving Messages)

You can opt out of our SMS program at any time using any of the following methods:

• Reply STOP to any text message from us — you will be immediately removed from our list
• Reply CANCEL, END, QUIT, or UNSUBSCRIBE — all of these work the same as STOP
• Email us at support@freedomusa.net and request removal
• Contact us through our website contact form and request SMS opt-out

After opting out, you will receive a final confirmation text. No further messages will be sent unless you opt in again.

6. How to Get Help

If you need assistance with our SMS program, you can:

• Reply HELP to any message for basic information
• Email support@freedomusa.net
• Use the contact form at freedomusa.net/contact

7. Privacy and Data Protection

Your phone number and any information associated with your SMS opt-in is handled in accordance with our Privacy Policy. Specifically:

• We will never sell, rent, or share your phone number with third parties for their marketing purposes
• Your phone number is stored securely and used only to send you messages you have consented to receive
• We may share your number with our SMS service provider solely to deliver messages on our behalf
• Upon opt-out, your number is flagged as opted-out and no further messages are sent

8. Supported Carriers

Our SMS program is available on all major U.S. carriers, including but not limited to:

• AT&T, Verizon, T-Mobile, Sprint
• US Cellular, Cricket, Boost Mobile, Metro by T-Mobile
• Most regional and prepaid carriers

Carrier availability may vary. We are not responsible for delays or non-delivery of messages caused by your carrier.

9. Short Code / Long Code

Messages may be sent from a dedicated long code (10-digit phone number) or short code associated with Freedom USA Technologies LLC. Save our number in your contacts so you recognize messages from us.

10. Changes to This Policy

We may update this SMS Opt-In Policy from time to time. Changes will be posted on this page with a revised effective date. Continued participation in our SMS program after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

For questions about this SMS Opt-In Policy:

• Freedom USA Technologies LLC
• Email: support@freedomusa.net
• Website: freedomusa.net